Refund and Return Policy for Black Arch Cyber Solutions
1. General Policy
We strive to provide a positive shopping experience. If you are not satisfied with your purchase, you may be eligible for a return or refund, subject to the conditions outlined below.
2. Eligibility for Returns
Returns are accepted for unopened, unused products within 14 days of delivery. Products must be in their original packaging and condition.
3. Return Procedure
Contact us at returns@blackarchcyber.co.zaor 073 646 6793 to initiate a return. We will provide you with a return authorization number and instructions.
4. Refund Policy
Refunds will be issued for the original purchase price, excluding shipping costs, upon receipt of the returned product in its original condition. Refunds will be processed to the original payment method within 5 business days.
5. Exceptions
Certain products may not be eligible for return or refund due to their nature or condition. Please contact us for clarification.
